Any questions? Take a look here.

The customer must understand this is an aggreement of rental only; Customer acquires no rights other then those stated in our terms and conditions.

How old do I have to be to hire a car?

we have 3 age groups Under Age 20-22-Over Age 69-75 and age 23-68 All age groups have different insurance policies and its easy to navigate on our website The Age group 23-68 can cover with Royal Full insurance with reduced excess the other age groups have excess but we have the option to minimise it Please make sure that you choose the correct age group

Does the car come with petrol included in the price?

All cars come with petrol in, however you must return it with the same amount of petrol as you hired it with. Failure to do so will incur a small fee.

What happens if I get any traffic fines?

All fines resulting from the drivers conduct are payable by the person named on the rental contract.

What is covered in the insurance ,and how many times i can use it

Our cars come with Standard insurance which covers you for CDW, This comes with an excess and we will require, and hold your card details until the car is returned undamaged. Excess apply different in car categories . By selecting Standard Insurance, you confirm that you will take the risk or that you have personal insurance to cover the excess. We have the option in Age group (23-72 ) to have full insurance with only 150 euros deposit in many groups In case of an accident you are cover with your excees only one time . After the damage is reported you have to add a new one !

Am I able to take the vehicle out of Corfu?

Only with the prior written agreement from Royal Cars Rental. When you take the car off the island customers are responsible for any small problems like flat tyres ,battery problems and tickets for police company can only call road assistant in case of an accident .

What do I do if I have an accident?

In the case of an accident you must contact Royal Cars Rental IMMEDIATLY and they are responsible for negotiating of any paperwork with the other driver.

What happens if I return the car late?

If you are delayed returning the car for any reason you must notify us immediately. As we have other customers expecting our cars. PLEASE CONTACT US IF YOU ARE HAVING ANY DIFFICULTIES RETURN THE CAR FOR THE AGREED TIME.

Are the prices online the same as if I hire a car directly from the office?

No. All the details and prices shown on the website are for internet bookings ONLY. Cars booked directly from the office have separate prices and policies. Extras such as GPS and Full optional insurance are the same price.

What if my booked car is unavailable for any reason when I arrive.

In the unavoidable situation of your booked car being unavailable, Royal Cars Rental will provide you with a car of the same category or a car of a higher category (At no extra cost). Under no circumstances will you be expected to accept a car of a smaller category.

How do I cancel a booking?

To cancel a booking you must contact the company immediately. We offer a full refund for customers up to 48 hours before the booking is to take place. No refund will be given to customers with less than a full 48 hours notice,or if the booking was made more than 6 months

What if I am delayed to collect my booked car?

If you are delayed for any reason you can contact us to change arrangements or make us aware of a delay, we do have a dedicated staff that keep check on all inbound flights and ferries also.

If I hire a car and then decide to return it before the agreed return date will I get a refund for the outstanding dates?

No. Once the contract has been signed, and you receive the car, you cannot claim a refund for the outstanding dates

Airport flight details

At the airport our staff will be waiting for you at the arrival with a Royal cars rental big sign . We will check flight times and make allowances for customers on delayed flights. In the case of a delay we will regularly check the new arrival time to insure our staff is there to meet you. If you know your are delayed it is important for you to contact us straight away.

What do I do if the tyre gets damaged?

Replace it using the spare tyre provided and phone us to arrange to have it fixed.

Can i modify my booking ?

48 hours notice is required for any changes to your booking.

Is my country's driving license accepted or l need international?

If you hold a driving lisence written english you dont need to have international driving lisence. Now countries like America New zealand and Australia do not reqire international driving lisence

Can i drive the car out of the Island of Corfu ?

No you cant take the car out off the island of Corfu . If you take the car out off the island without permition the car has no insurance and it will be a penalty for the Driver.

Can i drive if i am under 23 ?

We have the option to drive if you are under 23 with our under age insurance policy and we also have the option to minimise the excess please check the booking step .You must have at least one year driving licence .

Can i drive if i am over 73?

We have the option to drive if you are over 73 with our over age insurance policy and we also have the option to minimise the excess please check the booking step

Can i book a car and put wrong age group

No you cant and please let us know s quick as you realised it to avoid problems upon you collection.

Why some car models are not on my age groups

We have selected car models with Cooperation our insurance so any models are for certain group ages

How long my excess deposit will be hold ?

The excess will be hold for maximum 5 working days from the day you collect te car and if you havent made any dammages will return back automaticly .Sometimes some banks can take some more days but are only a few . If you return the car with damages the company will claim part or all the excess !!

Additional Driver coverage

With the stadnard insurance only one driver is covered ,you can add an extra driver at the extras section on the final step. With full insurance second driver is free and we can add them upon the car collection ,if you like to have more drivers you can add at the extras section on the final step

Non-EU Card Fees

If you are using a card issued outside the European Union, your bank may apply small additional fees (such as currency conversion or international transaction charges). These are set by your bank, not by us, and remain the customer's responsibility. By proceeding with the payment, the customer acknowledges and accepts full responsibility for any such additional fees that may arise from the use of a card issued outside of the European Union.

Is there any extra charge for late pick-up or drop-off?

For services after 22:00, an out-of-hours fee of €30 applies. This fee is mandatory and covers staff availability outside standard working hours.