The customer must return the vehicle to the agreed location at the agreed time. We have the right to repossess the vehicle at any time at the customer’s expenses in cases where the vehicle is being used in violation of our agreement.
Customer is responsible for any fines or penalties acquired during the period of rental.
The vehicle must not be operated or driven by any other person other than those named as drivers on the agreement.
During the rental period the customer assumes full responsibility to take care of the vehicle, to check its mechanical condition, the oil, water etc. As well as tyres and general driving conditions of the vehicle.
Customer must always lock the vehicle when not in use and take all precautions to prevent its theft or the pilferage of its
Customer is responsible for removing and checking they have all belongings before returning the vehicle, we cannot be held responsible for any belongings left behind.
In the event of an accident customer must contact us immediately and let us deal with all the procedures.
The company has the right to provide a substitute car in the unavoidable instant where the original car is unavailable. In this case the customer will be provided with a same category car or a higher category car (NEVER LOWER)
Our cars are insured with the STANDARD INSURANCE (WITH EXCESS)
Our free basic insurance covers you for CDW/third party and personal accident this comes with and excess of 480 euros for small /medium cars and 600 for cabriolet and minibuses..
We also have the optional ROYAL FULL COVER (NO EXCESS)
For full peace of mind during your holiday we offer you full insurance cover with absolutely no excess and no open card.
This covers you for EVERYTHING including: